Bushra Inam Technical Services - Privacy Policy

Last updated: 17 July 2026

1. Introduction

Bushra Inam Technical Services (“Bushra Inam Technical Services,” “we,” “us,” or “our”) operates the website bushrainam.com and provides property maintenance and repair services in Dubai, including air-conditioning repair, plumbing, electrical work, painting, flooring, handyman services, and related property-maintenance services.

We respect your privacy and are committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains:

what personal information we collect;
how and why we use it;
when we may share it;
how long we retain it;
the choices and rights available to you; and
how you can contact us about your personal information.

This Privacy Policy applies when you visit our website, contact us by telephone, email or WhatsApp, request a quotation, arrange a site visit, book a service, communicate with our team, or otherwise interact with Bushra Inam Technical Services.

2. Information We Collect

2.1 Information You Provide Directly

your name;
telephone number;
email address;
home, office, property or service address;
building, community or location information;
details about the maintenance or repair service you require;
photographs or videos of the affected property or issue;
preferred appointment dates and times;
messages and correspondence;
quotation, invoice and payment-related information;
feedback or complaints;
any other information you choose to provide.

Please do not send sensitive personal information unless specifically requested.

2.2 Information Collected Automatically

IP address;
browser and device information;
approximate location;
pages visited;
date and time of visits;
cookie identifiers;
interaction with contact buttons;
advertising and conversion data;
website performance data.

2.3 Information From Third Parties

WhatsApp and communication platforms;
Google Ads and Analytics;
search engines;
advertising platforms;
hosting and analytics providers;
social media platforms;
payment providers;
property managers or contractors.

3. How We Use Personal Information

respond to enquiries;
provide quotations;
schedule services;
deliver maintenance services;
communicate about bookings;
process payments;
maintain records;
improve services;
measure advertising performance;
prevent fraud;
comply with legal obligations;
send marketing communications where permitted.

4. Legal Grounds for Processing

your consent;
service performance;
legal obligations;
legitimate business interests;
protection of rights and safety.

5. Cookies and Technologies

We use cookies to operate the website, analyze usage, and measure advertising performance.

Types of Cookies

Essential: required for functionality
Analytics: understand usage
Advertising: measure campaigns
Preference: remember settings

You can manage cookies through your browser settings.

6. Google Analytics and Ads

We use Google services to measure website activity and advertising performance. We do not intentionally send personally identifiable information to Google.

7. Communication

We may collect information when you contact us via phone, email, or WhatsApp. Third-party platforms may process data under their own policies.

8. Marketing

You may receive marketing communications if you consent. You can unsubscribe anytime by emailing support@bushrainam.com.

9. Sharing Information

Employees

Access limited to necessary personnel.

Service Partners

Shared only when required to complete services.

Providers

Hosting, analytics, communication, and payment providers.

Legal Authorities

When required by law.

Business Transfers

Information may transfer during business restructuring.

We do not sell personal data.

10. International Transfers

Data may be processed outside the UAE with appropriate safeguards.

11. Data Retention

We retain data only as long as necessary for service, legal, and operational purposes.

12. Security

We use reasonable measures to protect data but cannot guarantee complete security.

13. Your Rights

access your data;
correct inaccuracies;
request deletion;
withdraw consent;
object to processing;
request data transfer;
file complaints.

14. Children

Our services are intended for adults. We do not knowingly collect data from children.

15. Photos

Photos are used only for service purposes. Avoid sharing sensitive content.

16. Third-Party Links

We are not responsible for third-party privacy practices.

17. Changes

This policy may be updated periodically.

18. Contact

Bushra Inam Technical Services
508, TechVista Business Center
Dubai Silicon Oasis
Dubai, United Arab Emirates

Email: support@bushrainam.com
Telephone: +971 52 266 8784
Website: bushrainam.com